The map is not the territory. There is a huge difference between the world as it is and the world as we experience it.
We create a representation of the world which suits us. If we change our internal map, we change our experience of the world.
- All behaviour is oriented towards adaptation. People make the best possible choices they can at any given time.
- It is useful to separate one's behavior from "oneself".
- All behaviour has, at its origin, a positive intention.
- The mind and body are part of the same system. They work together and influence each other.
- The meaning of communication is in the response you get.
- The law of requisite variety; The element of the system which has the most choice is the one that controls the system.
- Each person has all the resources within that he / she needs.
- The perceived frame around a situation gives it its meaning.
- Human beings are more complex than the theories that describe them.
